Menaitech
|IT Support (Trainee)
Amman, Amman, Jordan
Summary
Provided essential IT support, troubleshooting, and hardware/software maintenance to ensure seamless operational continuity across multiple departments.
Highlights
Resolved printer connectivity and quality issues for various departments, enhancing operational efficiency and minimizing downtime.
Configured and maintained laptops for over 50 hotel staff, ensuring optimal software functionality and resolving performance issues to support seamless operations.
Diagnosed and resolved critical network connectivity issues, restoring stable internet access for multiple departments and minimizing business interruption.
Provided comprehensive hardware support for desktops, peripherals, and diverse IT equipment, successfully resolving over 30 technical issues monthly.